Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many ...

Kering, the French luxury group, reported a significant data breach affecting over 7.4 million customers from its brands, ...

Cracker Barrel restaurants return to their Old Country Store aesthetic as the chain abandons its controversial remodeling ...

A Redditor claimed they were charged a new kind of fee while dining at a nearly empty restaurant. The charge, which was added ...

ANZ Group agreed to pay A$240 million ($159.5 million), the Australian corporate regulator's largest-ever penalties against a ...

NVIDIA is reportedly 'feeling the heat' from AMD and could be the first customer for TSMC's next-generation A16 process node ...

Plaid Inc. agreed to pay JPMorgan Chase & Co. for its consumer data, the latest accord in a battle between financial technology firms and banks over who can access the sought-after information.

Sam Altman predicts AI will disrupt the job market, starting with customer service positions, accelerating a historical rate ...

Office Depot fired a worker after a viral video showed staff refusing to print posters for a vigil honoring Charlie Kirk, the ...

One shopper says a recent trip to Savers offered anything but savings after spotting a crafty price cover-up. In a recent ...

Jaguar Land Rover said some customer data has been compromised after the British carmaker was hit by a cyberattack that’s ...