As a Department of Social Services call center continues to struggle with wait times, some are worried the problem will get ...

Call Center Coach launches the Servant Leader App-the first system that transforms Servant Leadership from theory into daily execution in contact centers using culture-calibrated AI and real-time ...

The Spokane City Council voted 6-0 to establish the Spokane United 911 Network. SPOKANE, Wash. – The Spokane City Council is considering an ordinance that proposes the establishment of a new 911 call ...

Student-athletes, coaches and more special guests join KHON2 for "Hawaii's Team Drive," a fundraiser for UH Athletics.

WASHINGTON, D.C. America’s Blood Centers (ABC), the national organization of community-based, independent blood centers that ...

ATLANTA (AP) — A popular museum in Atlanta is expanding at a critical moment in the United States. And unlike the Smithsonian ...

The California Department of Tax and Fee Administration launched a new virtual assistant that uses artificial intelligence to ...

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Proposed response says the county won’t implement the grand jury’s recommendation to form a Sheriff’s Office oversight ...

Methode Electronics’ second quarter results prompted a significant positive reaction from the market, as revenue and adjusted EBITDA both surpassed Wall Street’s expectations despite ongoing year-over ...

As Denver Water looks to free up land by its headquarters for the Denver Broncos, the utility hopes to relocate some ...

Riverside County is set to roll out a new 911 call distribution system that they hope will cut down on ambulance rides to the hospital that may not be necessary.