A former St. Petersburg water department employee is raising concerns about how the city handles high water bills, after one ...

The government's expansion of the sales and service tax (SST) scope, effective from July 1, 2025, represents one of the most significant changes in the country's indirect tax framework in recent years ...

Zapier reports on Agentic AI, a system of interconnected AI agents collaborating to autonomously achieve complex goals with ...

Every comment about your business online – whether positive or negative – represents a valuable learning opportunity. When customers take time to share their experiences, they’re giving you free ...

The Rail Customer Coalition, which represents the manufacturing, agriculture, and energy industries, has told federal regulators that Union Pacific’s proposed acquisition of Norfolk Southern will ...

In early September, OpenTable released the latest edition of its monthly Diners’ Choice rankings for the Sacramento Valley.

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

The future of finance will be shaped by those who lead in defining and measuring the human-AI relationship. BMO is starting ...

Justin Lewis, owner of Accurate Auto Body in Redmond, Washington, penned an opinion piece for DC Journal that cuts to the ...

Lima council said “yes” on a second try to approve an ordinance to provide water for a upcoming American Township data center ...

Why some restaurants don’t mind when a difficult customer swears off coming back, and what that says about tone, timing, and respect at the table. Here's a clear-eyed reminder for diners to reconsider ...

The goodbye or "be well" -- the last touchpoint of care -- is where satisfaction is most vulnerable. In business, we call it ...