E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

In the dynamic world of travel, where trust and credibility are paramount, Egypt Tours Portal has achieved an important ...

A Brisbane hairdresser has been filmed in a wild blow-up with a customer who was unhappy with her service, telling the woman to “pay and f**k off from here”.

The goodbye or "be well" -- the last touchpoint of care -- is where satisfaction is most vulnerable. In business, we call it ...

Top Four Conveyor Car Wash Company Celebrates Grand Opening with Free Washes THOMASTON, GA / ACCESS Newswire / September 3, ...

Lubefly is redefining auto care through a modern, customer-focused approach that delivers quality mechanic services directly ...

Shoppers Stop (532638.BSE; SHOPERSTOP.NSE) announced the appointment of Ms. Nabamita Banerjee as Customer Care Associate & Chief Human Resource Officer, effective September 01, 2025. The decision ...

Customer experience (CX) is the sum of every interaction a person has with your brand—from ads to checkout to support. And it matters. According to PwC, 73% of consumers say CX is the No. 1 factor in ...

SEOUL, Aug. 21 (Yonhap) -- Samsung Electronics Co. said Thursday it has launched its remote customer care service powered by artificial intelligence (AI) technology in more than 120 countries. The ...

Dublin, Aug. 20, 2025 (GLOBE NEWSWIRE) -- The "Customer Care BPO - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Customer Care BPO was ...

Insurance Agency Launches with Solutions for Final Expense, Medicare Advantage, Medicare Supplement Plans & More Clarifying Marketing Group announces the launch of Clarifying, its insurance agency ...

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