Artificial intelligence (AI) is transforming industries across the globe, automating operations, personalizing customer ...

He cited Navan Inc., maker of enterprise-oriented travel management software. The firm recently unveiled analytics features ...

Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

ExlService has transformed into a digital-first, analytics-driven company, with over half of revenues from AI and analytics.

Starbucks is focused on applying data and AI to enable strategic decision-making through customer-centric, data-driven ...

Birdzi has unveiled DataScope, a suite of retail-specific data analytics tools developed in close collaboration with Tops ...

Adobe has rolled out AI agents for enterprises, powered by its Experience Platform, to help businesses orchestrate customer ...

Consumer intelligence is a mix of a variety of inputs, blending hard metrics like how often a customer shops and what they ...

Besides building analytical solutions for a large-scale organization, Sree Hari Subhash, an international IT expert, has ...

The next frontier of pricing is not just smarter algorithms—it’s smarter connections between people, data and value.

Business intelligence company ThoughtSpot today announced the launch of a series of new features designed to extend analytics capabilities from traditional dashboards into customer applications and ...