WeChat CRM is a powerful tool for businesses to manage customers using the WeChat platform. It not only improves ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

Software giant Salesforce ($CRM) is set to report its fiscal Q2 earnings after market close on Wednesday, September 3.

CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

Sales enablement vendor, Seismic, rolled out a number of new Agentic AI capabilities this week at their annual Shift ...

Imagine you’ve trained or fine‑tuned a chatbot or an LLM, and it can chat comfortably without any serious hiccups. You feed ...

The Indiana credit union, which was rebranded from Teachers Credit Union in 2023, says it chose Creatio for the ...

Cramer has frequently discussed Salesforce, Inc. (NYSE:CRM) this week, and most of his comments have been wistful.

Zapier reports that enterprise automation connects processes in complex organizations, improving efficiency while addressing ...

The best software for lead tracking and management is the Hubspot CRM due to its detailed lead capture, conversion tools and analytics abilities. Hubspot offers great flexibility as well, since the ...

Customer Data Platforms (CDPs) are emerging as the critical tool for transforming raw data into personalized journeys, ...