CRM software transforms scattered customer data into structured insights that drive business growth. From automating workflows and enhancing team collaboration to providing data-driven insights and ...

CRM Quality Questioned In financial services, the first wave of CRM programs had the positive effect of providing more efficient ways of implementing marketing programs through automation, the Aite ...

DriveCentric, a leading provider of automotive CRM and AI-driven customer engagement solutions, announced a bold strategy centered on innovation and integration. In a briefing with industry analysts, ...

One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet is filled with cards and keychain is already jammed with tags. However, several new ...

1. Overview of the WeChat Work CRM Management System Group Chat Assistant ...

Skincare and cosmetics brand SK-II has appointed Huge, IPG's experience design and digital agency, to develop, launch and manage its new global CRM program following a competitive pitch. As agency of ...

Continuity Programs, based in Walled Lake, Michigan, offers customer relationship management (CRM) software with automated marketing campaigns for companies throughout the United States.

Microsoft gets CRM sales machine humming The company says it has sold its customer relationship management applications to 1,000 businesses--a "milestone" for the 1.0 version it introduced in January.

We recently published Top 10 Analyst Calls on Trending Stocks You Shouldn’t Miss. Salesforce Inc (NYSE:CRM) is one of the ...

How come so many enterprises are disappointed in the results of their CRM programs? Here are six reasons for CRM failures to help you avoid the mistakes of others.

SMS enhances CRM/loyalty programs: Mobile Marketing Day panel NEW YORK ? Panelists at Mobile Marketing Day, cohosted by the DMA and Mobile Marketer, discussed how to build an opted-in SMS database ...

Many CRM programs make it easy to import data from a variety of formats, including Excel files. The key to importing contacts from Excel into a CRM is to provide the CRM with a clean file for ...