CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...

1. Overview of the WeChat Work CRM Management System Group Chat Assistant ...

How come so many enterprises are disappointed in the results of their CRM programs? Here are six reasons for CRM failures to help you avoid the mistakes of others.

One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet is filled with cards and keychain is already jammed with tags. However, several new ...

Information technology is a costly enabler of customer relationship management. But CRM programs coupled with smart technology and strategy may soon mean the end of the road for mass marketing in ...

Continuity Programs, based in Walled Lake, Michigan, offers customer relationship management (CRM) software with automated marketing campaigns for companies throughout the United States.

This shows that advanced CRM programs are dialed into customer preferences as it relates to what content they want to see and the channels on which they wish to communicate.

Microsoft gets CRM sales machine humming The company says it has sold its customer relationship management applications to 1,000 businesses--a "milestone" for the 1.0 version it introduced in January.

SMS enhances CRM/loyalty programs: Mobile Marketing Day panel NEW YORK ? Panelists at Mobile Marketing Day, cohosted by the DMA and Mobile Marketer, discussed how to build an opted-in SMS database ...