To meet rising customer expectations, CRM systems need to play larger roles beyond just tracking sales or contacts, instead serving as intelligent, end-to-end, AI-driven engagement platforms.

Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Salesforce delivered strong Q2 results, beating on both revenue and EPS, and raised full-year guidance despite a weak Q3 ...

Genesys has added more than 150 advanced AI capabilities in the past few months, and more are on the way, executives stressed at the Xperience 2025 event.

Leeds-based digital agency, Cefar, has announced that they are featured in HSBC UK’s latest campaign celebrating small business success. Highlighting founder Surinder Kalsi’s journey, the campaign ...

In this conversation, Kunal Singhal, MD & Founder of Eazy Business Solutions, shares how the company is driving the Vocal for ...

That was the message from PayPal Crypto and Digital Assets Head of Global Market Development Steve Everett, who said in a ...

Apollo.io reports that effective data enrichment enhances data quality, aiding businesses in understanding customers and ...

For urgent care centers, winning patient attention now hinges on a smarter, more adaptive advertising strategy.

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...