Apptivo CRM delivers a robust set of features, excellent customer support, and flexible pricing options, making it a strong ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

In version 7.5, SalesLogix’ latest product release, the company builds on the Web architecture and platform it introduced more than a year ago. For version 7.2, which debuted in spring 2007, ...

Less Annoying CRM stands out in the crowded CRM market with its commitment to simplicity and affordability. It delivers ...

CRM’s roots go all the way back to the 1950s with the invention of the Rolodex, which remained a staple on the desks of marketing and sales professionals around the world for decades. Then in the late ...

Compiled By Deborah Austin A new multi-channel Web-based sales and support application -- TightLink Service 3, from TightLink Corp. -- is designed to help agents, customers, partners, suppliers and ...

Integrating myriad systems to present a single view of the customer continues to be a frustrating task for enterprises seeking a course to CRM success THE MINNESOTA DEPARTMENT of Vehicle Services (DVS ...

On-demand business technology provider Salesforce.com recently announced a strategic global alliance with Google to launch Salesforce Group Edition featuring Google AdWords. According to company press ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

Customer relationship management (CRM) software vendor Aspect Communications Corp. this week added voice-recognition technology to a self-service application that lets customers process transactions ...