Google launched a behind-the-scenes campaign against an online privacy bill before the California legislature. It passed ...

PM expresses condolences to families who lost loved ones in floods | Meets affected families and assured Centre’s full ...

Hacking is hard. Well, sometimes. Other times, you just call up a company's IT service desk and pretend to be an employee who needs a password reset, an Okta multifactor authentication reset, and a ...

Information technology (IT) is no longer just a support function, it’s the backbone of business operations. From communication and data storage to cybersecurity and remote work infrastructure, ...

The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI). Intelligent systems now ...

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The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...

Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X Immigrants aren’t given free access to lawyers in immigration court, making the help desk a vital ...

A security oversight by SolarWinds developers in August allowing remote access to sensitive credentials within its Web Help Desk (WHD) product has found active exploitations in the wild. According to ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. CISA warned on Thursday that attackers are ...

SolarWinds has issued patches to address a new security flaw in its Web Help Desk (WHD) software that could allow remote unauthenticated users to gain unauthorized access to susceptible instances.