A vendor management program that is grounded in the contractual agreement negotiated between an outsourcing provider and buyer is undoubtedly an enabler of a successful outsourcing solution. The ...

The first three articles in this series focused on the creation an internal environment that would enable a strong culture of privacy and data protection to flourish within the organization. The ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

A robust vendor management program isn’t just required by compliance frameworks like SOC 2 and ISO 27001. It’s also a critical part of a holistic trust management strategy. Implementing a vendor ...

Fiserv’s Craig Carrow has a list of five keys to successful remarketing, four of which deal with topics like lower turn time, increased returns, lower operational costs and streamlined operational ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

Financial services and other highly-regulated companies have been running vendor risk management (VRM) programs for years to meet regulatory demands. While these types of organizations have large, ...

‘We’re serious about this. We think there’s a huge opportunity for partners to work with ClickUp,’ Chief Strategy Officer Marshall Tyler tells CRN. ClickUp, a vendor of productivity and project ...