Cancelled flight triggers a nightmare scam — costing Dan Smoker $17,000 Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to ...

United Airlines recently filed a lawsuit against a popular online travel agency, accusing it of false advertising and illegally marketing and selling United flights. In a suit filed in Illinois last ...

Aug 20 (Reuters) - United Airlines' (UAL.O), opens new tab venture capital arm said on Wednesday it has invested in aerospace startup Astro Mechanica, which develops airframe designs and propulsion ...

Delta Air Lines and United Airlines were sued on Tuesday by passengers who claimed they paid extra money to sit in “window” seats, only to find themselves placed in seats next to a blank wall.

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...

Dan Smoker’s dream family trip to Europe turned into a nightmare—not because of a cancellation, but due to a call he made to United Airlines. After his initial flight was canceled due to mechanical ...

Calls to customer service rarely begin happily and are typically a frustrating struggle against an automated system to get a human representative on the line. One Denver man found out the hard way ...

CASTLE ROCK, Colo. — When a United Airlines call center agent took a call from a Colorado passenger in May, the agent transferred the call to an external number without validating it, sending the ...