Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...
Customer relationship management (CRM) helps businesses streamline ... lead and deal management, and AI tools will need to upgrade to at least the Standard plan for $20.00 per user monthly ...
With over a decade of experience as a small business technology consultant, Alana breaks down technical concepts to help small businesses take advantage of the tools available to them to create ...
Additionally, many Customer Relationship Management (CRM ... as well as document management and even HR tools. The CRM itself is sales-focused for working with your sales funnels and pipelines ...