Previously, she was a managing editor at Fit Small Business leading a team of content creators writing about sales, customer service, and CRM systems. She’s written for publications that include ...

Boehringer Ingelheim, a leading global biopharma company, is enhancing its collaboration with Veeva Systems by moving to ...

We take a look at key features and platforms. Customer relationship management (CRM) systems help micro business owners to keep all of their communications together. If you’re a small company or sole ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

To be the best, these CRM systems need an owner. Unfortunately many companies don’t invest in this person. And so they get the worst. Every CRM system has to have someone - or a small team - who ...

CRM systems and software allow you to store customer data, pipeline and lead information, and other crucial details about your buyers in one place. Centralizing this data is one of the core ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a powerful tool any business can use to manage business leads, guide a customer ...

爱施健中国与Veeva Systems的合作标志着双方在数字化转型中迈出了重要一步。爱施健中国基于Veeva China CRM ...

CRM systems store a lot of sensitive data, such as customer addresses, phone numbers, passwords, and payment details. Without a robust security system, “the CRM system may leak and misuse data ...

Determining the effectiveness of your customer relationship management (CRM) software can be tricky. Even if your revenue is growing, are you building a faithful following of satisfied customers? To ...