A new study shows that people rate empathic responses as more supportive and emotionally satisfying when they believe they ...

A new international study finds that people place greater emotional value on empathy they believe comes from humans—even when ...

A new study finds that people value empathy more when they believe it comes from a human—even if the actual response was generated by AI. Across nine ...

What skills should we nurture as machines handle more and more of our cognitive tasks? The answer, I believe, lies in our ...

Lack of emotional intelligence in AI programs • The formation of excessive trust in digital ... In sum, AI employees are rapidly becoming important components of many organizations. By automating ...