Financial services brands are at a crossroads. The industry is shifting from tradition to innovation, causing many ...

IT service providers must design around the customer’s voice, align every interaction to their success and leverage feedback ...

Over the past two decades, customer experience (CX) has evolved from a novel concept to a core organizational function. Once a rallying cry for putting the customer at the center of business strategy, ...

Dublin, Aug. 25, 2025 (GLOBE NEWSWIRE) -- The "AI for Customer Service - Company Evaluation Report, 2025" report has been added to ResearchAndMarkets.com's offering. The AI for Customer Service ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Your phone buzzes with an email notification. Subject line: Important information about a recent security incident. Sounds familiar, right? Unfortunately, security incidents are more and more common, ...

Senior executives continue to make significant investments in customer relationship management (CRM) systems, as they face their most pressing management challenge – improving customer loyalty and ...

DUBLIN--(BUSINESS WIRE)--The "Artificial Intelligence (AI) in Marketing - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Artificial ...

Privacy-first approach. Prioritizing privacy-first practices and compliance with privacy regulations creates consumer trust and enables better, more ethical data use ...

PracticeSuite, a leading provider of cloud-based practice management and revenue cycle solutions, today announced the successful acquisition of MicroMD, a 40-year-old company with a certified ...

PHOENIX--(BUSINESS WIRE)--University of Phoenix is proud to announce that Chief Strategy and Customer Officer Ruth Veloria has been appointed to the Arouet Foundation’s inaugural Career Assessment ...

(RTTNews) - Graham Corporation (GHM) announced a strategic investment to support the implementation of new Radiographic Testing equipment at Graham's Batavia, New York facility. The company said the ...