Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

Network equipment maker Cisco Systems Inc. plans to introduce new financial metrics and overhaul its reporting segments to showcase the growth of its software business. San Jose, Calif.-based Cisco, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Customer relationship management (CRM) software is an ...

Let’s say the CEO of your company asks you a simple question: "How are we doing?" Your answer, of course, depends on your department. If you lead sales, you’ll show pipeline and revenue growth. If you ...

For the quarter ended September 2023, Upland Software (UPLD) reported revenue of $74.12 million, down 6.8% over the same period last year. EPS came in at $0.33, compared to $0.50 in the year-ago ...