Examples of Employee Performance Metrics. Evaluating employee performance can provide numerous benefits to your organization. In addition to allowing you to distribute compensation incentives ...

Three Measures That Matter Let’s consider three metrics that, taken together, show the end-to-end performance of the software pipeline.

CRM software is only effective — and CRM metrics are only illuminating — if you can frame them in the overall context of your business strategy.

Network equipment maker Cisco Systems Inc. plans to introduce new financial metrics and overhaul its reporting segments to showcase the growth of its software business.

Here are 11 essential call center metrics and KPIs that can help you to better measure and improve the performance of your call center.

As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately.