Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

Venkatesh Gajjala is a distinguished database engineer recognized for his exceptional contributions in database ...

Two enterprise software giants are commanding investor attention as artificial intelligence reshapes the business solutions ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

We list the best CRM for small business, to make it simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Customer Relationship Management (CRM) software’s ...

The global Customer Database Software Solutions market research report for 2025 offers the latest analysis and forecasts across all geographic regions and market segments. The report starts with ...

H&R Block’s tax software for small businesses covers business entities like S Corps and C Corps. It includes five federal filings and one state filing—and it’s well-priced.

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters ...

You know your business better than anyone else. So, ultimately, you’re the only one who knows what you need from business software. Still, there are a few things you can do to make sound ...