This sample application demonstrates how to use of Vanilla AI Agents framework to build a basic call center in the context of a generic TelCo company. It features a phone call and WhatsApp integration ...

Customers don’t only focus on the products and services you deliver. They choose brands based on service and support, with more than half of consumers switching to a competitor after a single bad ...

Clayton Beeter got his first save to cap four scoreless innings from the relievers in a 4-3 win over Pittsburgh. Daylen Lile ...

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The datasets package that gets installed when running through the ResNet sample no longer supports 'script' data sets, which is what the sample seems to use, so this ...

Gary Davenport warns against overreacting after Week 1 as he guides you toward players who can be cut loose this week.

CASTLE ROCK, Colo. — When a United Airlines call center agent took a call from a Colorado passenger in May, the agent transferred the call to an external number without validating it, sending the ...

Michigan is introducing a new call center service that will help older adults and people with disabilities find and access appropriate long-term health care. The free service, known as “MI Options,” ...

Chicago community leaders and longtime residents say the Obama Presidential Center risks washing away the neighborhood’s fabric, warning that proposed luxury developments tied to the project could ...

Is the Chiefs' run of excellence in danger? Are the Lions in trouble after a blowout loss? Kevin Patra judges nine narratives ...