For Android versions 13 through 16, smartphone users must download and install the most recent security updates to keep their devices safe from potential threats, according to CERT-In.

Armen Kirakosian, Global Senior Manager, Learning & Development TTEC poses in Athens, Greece, Thursday, Aug. 21, 2025.

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...