Excellent customer service is more than what you say or do foryour customers. It also means giving customers a chance to maketheir feelings known. Here are some suggestions for finding outwhat ...

A customer is a person or business that purchases a company’s goods or services. Learn how companies study customers and the importance of customer service.

In this customer life cycle management guide, I’ll explain what it is and why it is important. You’ll also learn CLM best practices and discover the best CRM software.

A massive Google security breach has exposed 2.5 billion Gmail accounts, prompting warnings for users to take immediate action. Hackers infiltrated Google's database through a Salesforce platform ...

Flights are being canceled as this airline's flight attendants prepare to go on strike. Here's how to know if your flight will be canceled.

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Reprint: R1007L The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people ...

Dawson's Creek reunion tickets sold out fast as fans prepare to see James Van Der Beek, Michelle Williams, Katie Holmes and more this September ...

Get official tickets to Maybe Happy Ending on Broadway at the Belasco Theatre from the trusted Broadway.com source for Broadway show info, tickets, reviews and news.

Can I still get tickets for Sisters of Mercy’s Glasgow concert? If you are looking for a late ticket you are out of luck - it’s a sell out.

Limited tickets available for a chance to see Jason Charles Miller and Hannah Aldridge with a full band performance, live in the UK!