Despite complaints from many users, Oracle is showing no signs it will reverse course on plans to shut down the venerable MetaLink support portal, long used by thousands of IT professionals around the ...

Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

Some users aren't liking Oracle's revamped customer support portal, and are sounding off.

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

A number of Oracle users are infuriated by reported access and performance issues with the vendor's new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

It's unclear how many users will be affected by the end of Premier Support for database release 11gR1 Oracle database customers running version 11g Release 1 have until the end of this month to ...

The Oracle Application User Group leadership expressed anger after Oracle publicized ongoing negotiations talks and set a May 31 deadline for the organization to accept a conference collaboration ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6 ...

Oracle users’ group campaigns for the deal In another recent development, the 20,000-member Independent Oracle Users Group (IOUG) sent a letter on Nov. 11 to EC Competition Commissioner Neelie ...

Oracle customers want better product support through improved call centres and more information about services. Ronan Miles, chairman of the UK Oracle User Group, told silicon.com: "Areas of issue ...

Oracle has made recent changes to the way they support Web ADI. The Web ADI data loading tool in the EBS R11i system is no longer supported if users are using Excel 2016 or above. Companies may be ...