US regional carrier JSX will acquire four used ATR 42-600 turboprops to test customer acceptance of the type before deciding ...

Semler Scientific will pay DOJ nearly $30 million to settle health care fraud claims related to its peripheral artery disease ...

The CX discipline is growing up — shifting from adolescence to college years, where clarity, accountability and measurable ...

Apollo.io reports on outbound prospecting strategies, emphasizing targeted outreach, lead qualification, and data-driven ...

Travellers will only be required to tap their phone to pass the various steps of checking in and boarding aircraft.

The Deputy Chief Technology Officer Cornerstone Insurance Plc Oluwarotimi Adediji, at the unveiling ceremony in Lagos, said ...

Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.

While it’s still the early days, voice AI is one area where artificial intelligence promises cost savings and service ...

Standardized, reproducible testing is a vital aspect of PCMag.com's reviews. Here's how we evaluate every web hosting service ...

Oyster reports on global hiring strategies, highlighting key factors like talent availability, cost efficiency, and legal ...