Queues involve waiting, to be sure, but one's attitudes toward queues may be influenced more strongly by other factors. For instance, customers may become infuriated if they experience social ...

We use approximate linear programming to solve the problem under three approximation architectures: affine, separable piecewise linear and finite affine. The finite affine approximation is a recently ...

We conduct an empirical study to analyze how waiting in queue in the context of a retail store affects customers' purchasing behavior. Our methodology combines a novel data set with periodic ...