It can be tempting to think of technology solely in terms of the answer to the question, “Does it work?” But a tech product or initiative can’t just “work”; it must work well, and across multiple ...

Agency theory has served as a key basis for identifying drivers of offshore information system project success. Consequently, the role of relational factors in driving project success has been ...

Enterprises are investing heavily in the digital customer experiences they serve to consumers. Yet there’s still plenty of confusion around what constitutes a good digital experience. The fact that 75 ...