Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

“With Dynamics 365, it’s really easy for us to figure out quick ways to meet our business needs, and with a lot more speed and efficiency than we’ve had in the past.” From its roots as a small ...

With the latest updates to the Case Management Agent (CMA) in Dynamics 365 Customer Service, Microsoft is helping organizations accelerate their evolution into frontier firms. These organizations lead ...