The Delaware Forest Service supervises a controlled burn because of smoldering hay bales in field on Millington Road near Clayton Aug. 28, 2025.

NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches, website ...

Poor customer service can hurt your business. But just how badly might surprise you. Just ask United Airlines. In 2008, musician Dave Caroll and his band Sons of Maxwell were traveling on United ...

Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...

Smoke might be visible on Pikes Peak Friday as the U.S. Forest Service plans to conduct a 250-acre prescribed burn. The burn, if weather conditions allow, is planned on the north side of Crystal ...

A prescribed burn is scheduled for the Mt. Baldy area of the Angeles National Forest from April 15-17. The prescribed burn is a planned event and residents should not be alarmed. Angeles National ...

ROCKINGHAM COUNTY, Va. (WHSV) - The USDA Forest Service is conducting a prescribed burn in the North Zone in Rockingham County on Wednesday. The burn is affecting 150 acres near the eastern Flank and ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...

Two national forests in the Upper Peninsula will undergo a controlled burn this spring. The USDA Forest Service Upper Peninsula Fire and Aviation Management Unit is preparing for prescribed fire ...

RALEIGH, N.C. (WITN) - The statewide burn ban has now been lifted. Effective at 8 a.m. today, the Department of Agriculture said conditions across the state have improved with recent rainfall.