MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

New Delhi [India], August 27: South Korea Global Startup Center (GSC) has launched its Startup Inbound Roadshow in India, highlighting major opportunities for international entrepreneurs and ...

Call center outsourcing may be the right option for your needs.you’re looking to scale your customer service, fill skills gaps, and potentially save money, then outsourcing might look pretty appealing ...

GEORGIA, — The Georgia Department of Human Services (DHS) announced Tuesday that it plans to temporarily shut down its Supplemental Nutrition Assistance Program (SNAP) call center following a ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business process outsourcing sector. GURGAON, India — For three years, Kartikeya ...

Who knew that scamming people could be as easy as picking the correct option from the dialogue tree? Work your way up to becoming a manager, or call the police and get your annoying colleagues out of ...

ATLANTA — Georgia officials confirmed Friday afternoon that a third-party call center used to help Georgians access their food stamp benefits had been subject of a cyberattack. Conduent’s Electronic ...

An investigation is underway following what state officials referred to as a “cyberattack,” which targeted a third-party system used to help Georgians navigate their food benefits. At this point, it ...

US senators introduce the “Keep Call Centers in America Act of 2025” to curb AI use and offshoring in customer service. The bill mandates disclosure of AI use, requires US-based call center options, ...

DONA ANA COUNTY, N.M. (KFOX14/CBS4) — To support residents impacted by the flooding in the Vado area, Doña Ana County has established a dedicated call center to answer questions and connect the public ...