CRM's Q2 results shine as Agentforce racks up 6,000 paid deals, fueling AI-driven growth and expanding customer adoption.

Slack and Microsoft Teams are the leading platforms for internal corporate communication. While both offer powerful features, each has its own strengths, so we're here to help you determine which one ...

Salesforce (NYSE:CRM) slipped 4% during early post-market trading Wednesday after it reported its second quarter fiscal 2026 ...

Discover how the AI revolution is not only reshaping industries but also empowering individuals to enhance their productivity ...

Microsoft has released emergency out-of-band updates to fix a serious problem caused by the August 2025 Patch Tuesday updates. The bug broke reset and recovery features on systems running Windows 10 ...

Automation can help ease the strain of a busy day. There are specific tools and features available for automation. Some tools do have a steep learning curve. Get more in-depth ZDNET tech coverage: Add ...

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers and SMS short codes. These capabilities significantly ...

Microsoft has unveiled Project Ire, a cutting-edge artificial intelligence system designed to autonomously detect and analyze malware. This prototype, announced in early August 2025, aims to redefine ...

With the latest updates to the Case Management Agent (CMA) in Dynamics 365 Customer Service, Microsoft is helping organizations accelerate their evolution into frontier firms. These organizations lead ...