For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother would ...

A study by retailer JD Williams revealed that 52% of women rejected a compliment when it was given. More than half (56%) said ...

I realized that I've always written thank-you notes from a place of guilt. I recently decided to stop writing them, and I'm not making my kids write them, either. We express our gratitude in other ...

The theme of today’s installment in our “how to” series: writing. For expert advice, we convened a panel of best-selling ...