If your Spectrum remote isn't working, it could be because you need to use the right remote TV codes. Here's how to program your remote.

Cox advises customers to refer to their TV manuals for instructions on how to perform a channel scan. Customers need to use the TV remote not the cable remote to reprogram/rescan.

In a partnership with Team Gleason, Cox Communications released a web-based remote controlled through eye movement.

Subscriber complaints include troubles programming the mini box to link to the television set and the size of the accompanying remote control.