Ralph Lauren partnered with Microsoft to create Ask Ralph, an AI agent that mimics the experience of speaking with a stylist.

There are a lot of little quirks that come with shopping at Costco, and we've narrowed things down to some common mistakes ...

One way to be climate-friendly: Shop sustainably. But figuring out which products count as “sustainable” can be hard, especially when buying online. As ordering with a computer or phone becomes more ...

Costco's new shopping hours are the latest sign of our frustrating customer reality: more fees, tiers, and chaotic pricing.

As for products, look for star reviews (out of 5) and how many people left a review (the higher the number, the better). To ...

There is no single seal of approval across e-commerce platforms that verifies whether something is climate-friendly (file).AP One way to be climate-friendly: Shop sustainably. But figuring out which ...

Learn how Brauz helped Blue Illusion connect its in-store and online shopping experience to meet customers’ needs.

Flipkart Big Billion Days and Amazon Great Indian Festival sales will start on Sept. 23. The annual shopping events bring an ...

The retail landscape has changed dramatically in recent years, with technology playing a central role in this transformation.

AI can dramatically enhance CX, but it’s best to proceed methodically with AI CX initiatives. Brands and retailers that take ...