The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

ServiceNow's new AI Experience puts agentic automation at the fingertips of every office worker - SiliconANGLE ...

Quick Suite helps you cut through the noise of fragmented information, siloed applications, and repetitive tasks to focus on ...

RGP has launched rIQ, a proprietary AI accelerator that powers GenAI with the data and logic needed to deliver more accurate service solutions.

With its context-aware interface, AI Experience unites people and AI in a multimodal environment with built-in governance, security, and transparency. Building on the foundation of Now Assist, AI ...

(NYSE: NOW), the AI platform for business transformation, today announced AI Experience, a unified, conversational front door to enterprise AI. With its context-aware interface, the new AI Experience ...

With an ID from Microsoft and a records in Workday, AI agents will be able to securely interoperate with each other and with their human coworkers.

The horror-themed streaming service Shudder is a scary good deal for genre fans, but it doesn't offer enough popular content ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

This story is part of the KXAN Data Hub, where numbers help tell the whole story. We’ve created several data-driven stories and databases on topics including weather and climate, politics, education, ...

In this episode of Today in Tech, host Keith Shaw sits down with Alan Trefler, Founder and CEO of Pega, to discuss why so ...