Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...

Whether it’s in the area of securing network access or security operations, massive shifts are coming to some of the most-established segments of cybersecurity—and partners have a central role to play ...

Learn how Slack conversation data can be used to feed AI agents with the right context for better results, thanks to new ...