Learn how to add a custom dictionary in Microsoft Word, Excel, and Outlook. Create and import a custom dictionary in any Office app.

Learn how to create a drop-down list in Excel without or with color using conditional formatting and data validation rules.

Learn how to turn Excel into a powerful, cost-effective CRM system. Manage customer data, track leads, and automate workflows with ease.

Learn how to create a risk assessment matrix in Excel with this step-by-step guide. Automate, visualize, and simplify risk management with a ...

Learn how to sell art online through originals, prints and merch with tips on building a steady income.

A customer is a person or business that purchases a company’s goods or services. Learn how companies study customers and the importance of customer service.

Reprint: R1007L The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people ...

When a company connects with customers’ emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy that problem, the authors have created a ...

Discover what brand awareness is, why it matters, and how to effectively build it using proven strategies to ensure your brand stands out in a competitive market.