The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

As a small business owner, Liz understands the unique challenges entrepreneurs face. Well-versed in the digital landscape, she combines real-world experience in website design, building e-commerce ...

Quick Suite helps you cut through the noise of fragmented information, siloed applications, and repetitive tasks to focus on ...

ServiceNow's new AI Experience puts agentic automation at the fingertips of every office worker - SiliconANGLE ...

RGP has launched rIQ, a proprietary AI accelerator that powers GenAI with the data and logic needed to deliver more accurate service solutions.

Using ChatGPT is a lot simpler than you think, and there are many ways to make it work best for you. Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest ...

With its context-aware interface, AI Experience unites people and AI in a multimodal environment with built-in governance, security, and transparency. Building on the foundation of Now Assist, AI ...

How do we move past small pilots to measurable impact, and how do we build trusted AI systems to power mission outcomes?

With an ID from Microsoft and a records in Workday, AI agents will be able to securely interoperate with each other and with their human coworkers.

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

This story is part of the KXAN Data Hub, where numbers help tell the whole story. We’ve created several data-driven stories and databases on topics including weather and climate, politics, education, ...