In today’s fast-paced digital world, customer experience is paramount. Businesses are constantly seeking innovative ways to engage with their customers and provide seamless, personalized interactions ...

We are pleased to announce the availability of Dynamics 365 Contact Center in Government Community Cloud (GCC), signifying a significant advancement in the communications landscape for government ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the best CRM for your small business based on our ...

AI search is reshaping ecommerce by connecting customer intent with product discovery. This guide shows IT leaders and decision-makers how to optimize structured data, feeds, and content for AI ...

SpamGPT turns phishing into an automated process with minimal expertise Attackers can rotate multiple SMTP servers to dodge email throttling Real-time inbox monitoring enables immediate adjustments to ...

If you're not rushing to update your iPhone to iOS 26 anytime soon, these are important iOS 18 settings you can change now. Jeff Carlson writes about mobile technology for CNET. He is also the author ...

Your guide to LinkedIn's tools, strategies and best practices. Updated with information about the new AI ad tools for SMBs. The post Marketing on LinkedIn: What you need to know appeared first on ...

Update: The bill was signed by the governor on September 19. The California legislature recently approved AB 825, a measure that will enhance grid reliability and enable the creation of a West-wide ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...