Subscription-based business models have become increasingly popular in recent years. According to a 2024 Bango survey of 5,000 U.S. subscribers, the average subscriber has 4.5 subscriptions, which ...

Questionable practices have become common among sellers of subscription-based services. A new rule would have required sellers to make canceling subscriptions as easy as signing up for them, but it ...

The United States Federal Trade Commission tried to make it easy to cancel subscription services in 2023. The judiciary threw it out earlier this year, just before it was scheduled to go into effect, ...

What just happened? A court decision temporarily halted the rollout of the FTC's click-to-cancel rule last month, but the drive for greater transparency and simplicity for consumers navigating the ...

“Click-to-cancel” is canceled for now, but consumers have some options while some lawmakers make a push to revive the effort to make it just as easy to cancel subscriptions and memberships as it is to ...

Apple is expanding the capability of its In-App Purchase framework with a new retention messaging API. This means, for the first time, developers will be able to show offers to users when they go to ...

Dashia is the consumer insights editor for CNET. She specializes in data-driven analysis and news at the intersection of tech, personal finance and consumer sentiment. Dashia investigates economic ...

The "Click to Cancel" rule was proposed by the FCC last fall to make unsubscribing from a service as easy as signing up. It was supposed to help consumers avoid things like this: "I want to cancel." ...

Have you ever found yourself trapped in a digital endless cycle, trying to unsubscribe from a service you no longer use? You click, you search, you even brave the dreaded customer service chatbot, ...

The 8th Circuit blocked the FTC's "click-to-cancel" rule over claims of procedural issues. The rule would have made it as easy for a consumer to cancel a subscription as it was to sign up. While the ...

WASHINGTON — A “click-to-cancel” rule, which would have made it easier for consumers to end unwanted subscriptions, has been blocked by a federal appeals court days before it was set to go into effect ...