Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big ...

Meta says that it is rolling out improvements to Meta AI, its cross-platform chatbot, including the ability to have the bot “remember” details from conversations. In a post on Meta’s official blog, ...

If you are a fan of board games, you can hand over all the game instructions to the AI and ask the chatbot questions such as: "Where can I place tiles in Qwirkle?" We have tested how well this works ...

An applications engineer shares the details of creating a knowledge assistant at a manufacturing facility. Manufacturing is no stranger to automation. From robotic arms to predictive maintenance, the ...

Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...