Discover how Nano Banana revolutionizes image editing with AI-powered technology, delivering professional results in seconds.

Airbnb engineering has published a detailed account of how it maintains high availability during Istio upgrades across tens of thousands of pods and thousands of VMs, all without downtime.

New AI features are coming thick and fast at users of Google Workspace, its suite of teamwork and productivity apps. But are customers making the best use of the technology? For now, it's baby steps.

Fareed Zakaria asks Bill Gates how damaging he thinks Trump’s tariffs are. Hear his response ...

Lowe's is using AI to optimize store layouts and meet changing customer needs. Computer vision models can also offer a lot of potential for retailers. This article is part of "How AI Is Changing ...

Create Moments That are Worth Celebrating Loyalty grows stronger when customers genuinely feel appreciated. Whether it is a birthday, the anniversary of their first purchase, or another meaningful ...

When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech ...

Verizon Touts Upgraded Customer Service Push: Will It Make a Difference? The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

As a former Hermès employee, I saw customers make some common mistakes when shopping in-store. It's important to understand that most shoppers can't just walk in and buy a Birkin bag. Customers should ...

The HousingWire Daily podcast brings the full picture of the most compelling stories in the housing market reported across HousingWire. Each morning, listen to editor in chief Sarah Wheeler talk to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Great customer relationships don’t just happen—they’re built through trust, responsiveness ...

Reaching audiences and earning their trust is getting tougher as digital content creation accelerates. But honing your brand’s storytelling chops can make it easier. Storytelling is more than a ...