South West Water (SWW) has been rated poor by the water industry watchdog, over the number of household complaints and the ...

The Federal Competition and Consumer Protection Commission (FCCPC) said it had successfully resolved 9,091 consumer ...

The Federal Competition and Consumer Protection Commission (FCCPC) has announced the total recoveries of  N10 billion for aggrieved consumers following ...

Gateshead Council has seen an improvement of over 10% in housing complaint handling times since January. The improvements ...

Grocery shopping already comes with its fair share of issues. Spare yourself the trouble and avoid these supermarkets known ...

The government and ruling party’s decision to separate the Financial Consumer Protection Department from the Financial ...

Banking topped the list with 3,173 complaints, followed by fast-moving consumer goods (1,543), fintech (1,442) and ...

A new housing complaints team has been credited with improving the length of time complaints are seen to at Gateshead Council ...

The Minns government is hiring a new top-paid bureaucrat to field complaints from angry drivers at the price of tolls.

Milton council has asked staff to explore how to handle frivolous and vexatious complaints, following a packed meeting where ...

On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it ...

Thailand banks froze three million accounts in a nationwide scam crackdown, leaving many innocent citizens and businesses ...