AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, ...

Well, that’s where emotional intelligence comes in. But what if you had insight into saying the right things at the right ...

Artificial intelligence (AI) is no longer science fiction—it’s an alarm clock, playlist, GPS route, a chatbot in our inbox, ...

These days, having a high emotional intelligence (EQ) is as importance as having high intelligence quotient (IQ). EQ is more ...

Emotional intelligence is the silent engine behind great leadership. It enables a leader to connect, influence and inspire.

Research shows you might have greater self-awareness, emotional regulation, and insight into others than you may think.

Anger is not a character flaw,” says psychologist. It’s a “messenger” and “wise teacher.” Here’s how emotionally intelligent ...

When you bring emotional intelligence into the mix, the focus shifts to how people perceive prices—creating a model that's built around the customer, not just the market.

Testing for emotional intelligence during the recruitment process can transform the delivery of care from a box-ticking ...

How emotional intelligence became a new metric for educational success. Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is ...

When Arizona Diamondbacks star Ketel Marte was hurting, Torey Lovullo did more than feel empathy. He showed it.

What skills should we nurture as machines handle more and more of our cognitive tasks? The answer, I believe, lies in our ...