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Hosted by Khaleej Times , CX Evolve UAE 2025 is where leaders move beyond theory, beyond tools, into bold action. Join us, ...

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AI agents promise to revolutionise customer experience, but they need to be deployed wisely. Missteps could damage consumer satisfaction and brand loyalty so here's how to do it right.

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Amid the largest round of layoffs in over two years, about 9,000 people, Matt Turnbull, Executive Producer at Xbox Game ...

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As demand for tech-savvy professionals grows, schools are balancing hard skills with emotional intelligence to prepare ...