There is extensive literature on the development and validation of multi-item measurement scales. Much of this is based on principles derived from psychometric theory and assumes that the individual ...

Did you know that you're not the customer in health care? It does not have to be this way. Explore real-world examples of how performance measures can make a difference.

Many statistical procedures used in educational research are described as requiring that dependent variables follow a normal distribution, implying an interval scale of measurement. Despite the ...

New research shows marketers are bullish to analyze their campaigns at the person-level — and have implemented or intend to adopt person-level custome ...