Enterprise Times met with Louise Phillips, VP Customer Centres and Darren Kelly, Senior Manager of Customer Care from Virgin Atlantic at Genesys Xperience ...

If you ever shopped at Aldi, then you probably noticed a couple of things about the cashiers. They're incredibly fast, and ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.

AI automation is expected to threaten 300 million jobs globally by 2030. Learn which roles are most at risk and discover five expert-backed strategies to future-proof your career.

Homeware giant B&Q has revealed plans to cut more than 650 jobs across the UK, a move the company insists the move is about “simplifying” how its shops are run. Nevertheless, speculation is already ...

Mr. Appliance of Pasco County, known for its appliance repair services, has just moved to a new location. They’ve shifted from 8606 Government Dr Ste 101 to 5510 River Road Suite #212 in New Port ...

Isle of Man Energy is set to reintroduce a customer service counter, almost two years after it closed. Its face-to-face office was shut in November 2023 with the supplier saying it was adapting to ...

The key to making your HVAC website design work is to focus on User Experience, often abbreviated to UX or UI. In the digital ...

Bottom line: In 2025, trust is cheaper than traffic. By making reassurance visible, answering the question behind the ...

Americans are pushing back against 'guilt tipping' on POS tablets, with a new Talker Research survey showing pressure-driven ...

NEXT reports that businesses can refuse service to rude customers but must navigate complex discrimination laws to avoid legal issues.

For millions of workers, tips aren’t just a perk — they’re essential. Data show that about 4 million people in the United States, or one out of every forty workers, depend on tips to pay the rent and ...