In today’s competitive market, excellent customer service is crucial for small businesses. Having the right tools can significantly improve how you interact with your customers, making it easier to ...

When you use links on our website, we may earn a fee. Zoho is our top pick for CRM for small businesses Most CRM platforms offer a free trial to use before signing up The best CRM for small ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

More Companies Must Adopt AI: Capterra found that just over half of U.S. businesses (53%) now use AI-enhanced customer service software. But what about the other half? And what about companies ...

Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million Series B round led by Keith Block and his year-and-half-old venture firm, Smith Point Capital.

Contact center software startup Regal Voice Inc. announced today that it has raised $40 million in new funding to accelerate the rollout of its AI Phone Agents for contact centers.