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Drawn to Dream Exchange’s message of helping Black entrepreneurs, staffers were surprised by its connections to a religious ...

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Dialpad, Inc., the leading AI-powered communications and agentic platform, today announced it has received an Honorable Mention in the 2025 Gartner ® Magic Quadrant™ for Contact Center as a Service ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

Giant shoutout to Dakota at the Chehalis WA warehouse! My bed was not delivered on time and customer service was one of the worst experiences I’ve ever suffered. Luckily for UPS, the delivery staff ...

The insurance industry has always specialized in quantifying risk: storm damage, cyberattacks, supply chain failures. But the ...

To solve its own privacy headaches, Ours created a mar‑tech tool that spun off into a full‑blown health data compliance ...

Klarna CEO Sebastian Siemiatkowski worked at Burger King and lived on welfare before starting his $16 billion fintech firm.

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