Social Security Administration (SSA) to serve the growing number of beneficiaries with fewer staff, creating customer service ...

Reducing the utility’s authorized return on equity to 8.5%. AES Indiana is seeking Commission approval to raise its currently authorized 9.9% amount to 10.7%. The OUCC’s recommended reduction cites ...

A state ratepayer advocate on Wednesday recommended that regulators deny a $193 million base rate increase for AES Indiana – ...

The Indiana Office of Utility Consumer Counselor on Wednesday recommended that state regulators deny AES Indianas request for ...

Raleigh Water is launching a new billing portal, "Raleigh Water Self-Service," in November, with features like autopay ...

A database run by the agency and used by law enforcement now includes about 200 AI complaints, per documents obtained by ...

Company and Kentucky Utilities (KU) customers may see an increase in their bills, but not before your comments are heard.

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of ...

While both Walmart and Target have since rolled back their respective price-matching programs, Best Buy continues to price ...